REFUND POLICY
Last Updated: July 12, 2026
At Kathasaaarathi, we strive to provide high-quality Digital and physical content, merchandising and consultation services. This Refund Policy explains when refunds may or may not be available for purchases made through our website.
By purchasing any product or service from Kathasaaarathi, you agree to the terms outlined below.
SERVICES COVERED
This Refund Policy applies to purchases including, but not limited to:
- Tarot Consultation Services
- Digital Products
- Ebooks
- Comics
- Case Files
- Downloadable Content
- Merchandise
- Future paid services offered through Kathasaaarathi
TAROT CONSULTATION SERVICES
Tarot consultations involve time, preparation, and personalized guidance.
Because each consultation is reserved specifically for the client:
- Payments for completed tarot consultations are non-refundable, as the service involves personalized time, preparation, and guidance.
- Refunds will not be issued based on dissatisfaction with a reading, personal expectations, or future outcomes.
Tarot consultations are intended for guidance and reflection, not guaranteed predictions.
CANCELLATIONS & RESCHEDULING
If you need to cancel or reschedule a booked consultation:
- Please contact us at least 24 hours before your scheduled appointment.
- We will make reasonable efforts to reschedule your session.
Failure to attend a scheduled consultation without prior notice may result in the session being considered completed and non-refundable.
DIGITAL PRODUCTS
Due to the nature of digital products:
- Ebooks
- Comics
- Case Files
- Digital Downloads
- PDFs
- Wallpapers
- Printable content
are non-refundable once access has been granted, the download has started, or the product has been delivered electronically.
Please review product descriptions carefully before making a purchase.
MERCHANDISE
If physical merchandise is offered in the future:
Refunds or replacements may be available only if:
- The item arrives damaged.
- An incorrect product is delivered.
- The item is defective upon arrival.
Requests must be submitted within 7 days of delivery and may require photographs of the product.
Normal wear, accidental damage, or misuse is not eligible for a refund.
PAYMENT ERRORS
If you believe you have been:
- Charged twice
- Incorrectly charged
- Experienced a payment processing error
please contact us as soon as possible.
Verified billing errors will be corrected promptly.
EXCEPTIONAL CIRCUMSTANCES
Refund requests may be reviewed on a case-by-case basis at Kathasaaarathi’s sole discretion.
Each request will be reviewed individually.
REFUND PROCESS
If a refund is approved:
- Refunds will be processed using the original payment method whenever possible.
- Processing times may vary depending on your payment provider or bank.
- Approved refunds may take 5–10 business days to appear in your account depending on your payment provider.
RIGHT TO REFUSE REFUNDS
Kathasaaarathi reserves the right to refuse refund requests that:
- Violate this Refund Policy.
- Violate the Terms & Conditions.
- Involve fraudulent activity.
- Abuse refund requests.
- Attempt to obtain digital content without payment.
POLICY CHANGES
This Refund Policy may be updated periodically.
Any changes become effective immediately upon publication on this page.
CONTACT
If you have any questions regarding this Refund Policy or wish to request assistance, please contact us at: